DB Schenker, a global leader in logistics solutions, in partnership with American Airlines Cargo, announces an advancement in airfreight operations. The introduction of an API (Application Programming Interface) connection, introduced on November 14th, 2023, marks the next step in digitalizing and streamlining airfreight booking processes.
Benno Forster, SVP of Operations and Procurement Airfreight, DB Schenker Americas, highlights this advancement, stating, “The API connection is designed to streamline the booking process, eliminating the need for external platform logins and enabling direct access through DB Schenker’s system. This integration not only simplifies the booking experience but also ensures speed and accuracy, crucial in the fast-paced world of airfreight logistics.”
Indy Bolina, Head of Global Sales for American Airlines Cargo, echoes the sentiment, emphasizing the personalized aspect of the new system. "The API connection with DB Schenker offers a more personalized booking experience. It enables us to work closely with DB Schenker on their preferred platform, ensuring that our mutual customers benefit from the exclusive rates and efficient service that this partnership offers."
Advancing their digital connection, represents a milestone for the trustful partnership between DB Schenker and American Airlines Cargo. The API interface is a testament to both partner’s commitment to embracing digital solutions to enhance customer service. The new collaboration offers a more streamlined, accurate, and user-friendly process.